Tuesday, October 19, 2010

Why the new emphasis on staff training



The thought of tomorrow will officially report for duty to the company, and Li Yang at heart felt extremely happy. The company is the industry's very powerful "new enterprise", he graduated from prestigious universities to the corporate network center first began his work life. Although his specialty is not computer-related, but marketing, but his great good time on the computer, or in the junior year, he began to help companies develop application programming and software systems. Thought in the final round of interviews, general manager of his appreciation, Li Yang, the certainty that tomorrow will be attracted to them these new college graduates to organize some "wonderful program", such as senior managers met with the congratulations of my colleagues welcome to the Ministry of Personnel of the company's detailed description of the circumstances and complete employee handbooks. Li Yang, some students have to work a half a month, many students are pleased to tell his own company, how enthusiastically accepted the "new man" ... ...

However, the first day to his disappointment.

He first came to the Ministry of Personnel, Ministry of Personnel to confirm that Li Yang, the company has been on the phone to tell the network center manager Wang Li Yang came and took him to their jobs. After some time, manager Wang Chen was sent to his assistant, Chen politely held out his hand and said: "You are welcome to join our company! Mr.Wang a hurry can not come, I will arrange some of your things." to the network center, Chen pointed to a paper and office supplies piled the table and said to him: "Your predecessor resigned away few days ago, we have not had time to clear the table, sort it yourself first!"
Finished, Chen proceeded as busy again. To noon, Chen Li Yang to the restaurant with, tell him to do at some of their procedures to the relevant departments, leading a number of office supplies. In the dinner, Li Chen, where small number of cases about the company, lunch with some colleagues in the office, talked for a while, but he was disappointed the company did not do as he thought he was warmly received, attention he .

The next day, Mr.Wang see Li Yang, called him into his office began the task assigned him. When Mr.Wang After much talking, Li Yang was about to remind some of the ideas on their own to talk with him, a phone call came, Li had to return to their computers start thinking ahead to his work, his work is a network creation and maintenance. He knew that he needed to deal with a lot of people, but he did not know who is who, had their own open picture.

On the third day, Li was manager Wang "lesson" a few. Original, manager Wang Li Yang is to send a document to the upstairs of the Finance Department, Li sent later, it went on his own work. After a child, Manager Wang came up and asked him: "to finance it? Who take it?" Li Yang replied: "pay go, is a woman then, she told me there Well put . "Mr.Wang a look of displeasure and said:" to your work, you must report the results to me, you know? "Li Yang, although his mouth to say" know ", but his face was revealed dissatisfaction with the look. Manager Wang asked what his views, Li Yang is busy covering up said: "Manager Wang taught right, I hope you lot after the guidance!" Li Yang believes that too many of these details over, and their work completed on the line, is simply Manager Wang would like to show this is leading.

These few days, Li Yang, feel better is to think of two other colleagues for their pretty enthusiastic. A girl is their first two alumni, and the other boy is the sort of joke, pretty well to "create" an atmosphere of people. Li Yang They asked: "Can we always received new employees?" Alumni said to him, "the company is this style, the staff gradually adapt themselves gradually into the company." "The company's founder is Several engineering Dr. tricks they think too much is not much use, adaptation on the left, not suited to the leave. Many people left because of the company's pay is not bad! "the boy said to him.

On the weekends, Li about the students out to dinner, talking about his first week of work, Li and looking out at the bright sunshine, a steady stream of vehicles, loss and said: "awful!" ... ...

What is the new employee training and development?

As the case in Li Yang complained: "awful!" Many companies training and development for new staff to do poorly, as many people think: "do not report for work that is! Slowly, employees naturally will be familiar to all, to adapt to all! why the fanfare then what? "the beginning of this chapter, a new employee training and development from concept to explain the new staff training and development.

New employee training and development, also known as pre-job training, pre-vocational education, education into the plant, is an enterprise of the state's employees from an outsider into an enterprise's processes, the staff member from a group into another group process, employees become familiar with and adapt organizational environment and begin preliminary planning his career, positioning their role, began to play to their talents. Successful new employee training and development has gone deep into the employee's behavior and mental level, as opposed to job training for new staff training and development is the beginning of group interaction.

Workplace, employees often pre-education, but a shallow, about his company's culture, policies, procedures and the introduction of it, no amount of new employees, but is distributed to a number of manuals, or in the office with them factory floor or fly and to pocket the ring. In the article at the beginning of the case, the new employee training is considered unnecessary, so that my colleagues have become new employees "into the Secretary of education" subject.

For the graduates, just enter the workplace into the community, they are the same as a piece of paper, different corporate cultures will be a different color and images. Students from a school turned into business people, employees and business if you want to pursue a win-win, companies must pay attention to the new staff training, systematic planning of new employee training. Just graduated from technical colleges and schools, they will face a completely new and unfamiliar environment, and their behavior to the inner experiences and feelings will be some changes, large or small.

For those from another unit into the company's new employees, they want a kind of organizational culture into a different organizational culture. They worry about whether they adapt to new jobs, would be appreciated by their superiors, will get along with colleagues, their company's future prospects and so on.

Of the enterprises, new employees during the transition period first came to be a business enterprise in accordance with their own feelings and how to choose their own performance evaluation to determine whether they should seek the development of the company or as a springboard, and the company's corporate culture, management actions will affect new employees in work attitude, performance, interpersonal relationships.

What new employees will face the problem?

Study found that new employees enter the company will face the beginning of the following three typical problems:

* Groups will be accepted?
Everyone will have such feelings - into a new environment, will be accepted in this small group? There was a character of some of the girls within just enter the business in the beginning said to me: "In school, students say, work more difficult for people to get along, I saw a lot of magazine articles reflect the work of Interpersonal relationship of the complex. I am now very worried, 涓?understand that colleagues we will not like me, I will be others gossip, my personal life will we be excessively Ganrao.'ve heard, Gongzuozhichu many candidates are as difficult to get along with my colleagues but for the work. I wish I could luck a little bit! "

Easy to see that only when the girl selling the above concerns completely smoke cloud dispersion, she can be in a happy mood to fully display her talents.

* The company will honor its promises?
Many enterprises in order to attract talents in the recruitment pm with beautiful promises, once a staff member into 鍏徃, and that brought false the situation or the Tiao Jian Yuan Gong Yao Qiu was excessive, given the too Shao Yuan Gong. Guidelines relative to the staff, business history and objectives, the staff is more concerned about their wages, benefits, vacation, development prospects. Only their personal interests are protected, they can psychologically accept the corporate culture into the company's groups, or they would show the negative, even positive, they are also preparing to leave for work experience opportunity and quit.

* How the work environment like?
The working environment here, both said working conditions, location, including the company's relationships, work style. New environment is to attract new, or exclusion rookie? Colleagues will take the initiative to contact with new employees and told them the necessary working knowledge and experience? First job was guiding you? Whether they fully understand their responsibilities? In order to complete the work, they get the necessary equipment or working conditions? The problem is directly related to the evaluation of new employees and impressions of the business.

New employee training and development need

So that new employees get career information necessary to begin to adapt to organizational environment.

Through pre-employment training activities, new employees are familiar with the workplace, understand the rules and regulations and the promotion of enterprise, the standard salary increase, a clear organizational structure of enterprises and development goals, which will help new employees adapt to the new environment.

* Clear job responsibilities, operating procedures to adapt to new career and master certain operating skills, beginning competency.
Through the employee handbook, job descriptions, necessary visits and some skills training, new employees clear their tasks, responsibilities, lines of authority and reporting relationships, adapt to new working processes, the use of some of the work is no longer unfamiliar to help new employees begin to do the job.

* To establish a good relationship, gradually being accepted by certain groups to enhance staff awareness and team spirit.
Communication through participation in the primary game, teamwork courses, set up the new team of staff awareness, but also the old staff and new employees full access finance, mutual exchange, to form a good relationship.

* By a certain attitude and behavior change in integrated campaign to promote the new staff to change its role from an outsider into an enterprise of people.
New employees into the enterprise or from school or from another business to the enterprise, the professional understanding of the concept of leadership, professional life, "rules of the game" and have their own different interpretations. The enterprise's mission to be implemented, in order to make business operations and brand objectives are maintained, companies need to own the business philosophy and the corporate culture Rongru to employee behaviors and belief systems, thereby bringing workers to become real in this business "Corporate people."

* For the recruitment, selection and recruitment, career management and provide feedback.
Through job training, new employee recruitment and selection activities in the "create" the illusion will be exposed to the wrong person in charge or recruitment of cognitive and subjective bias will be confirmed, but new employees will fully demonstrate their overall image and enhance the business understanding of the staff, this will give recruitment, selection and career management information feedback.

New employee training should include the contents of the

In order to develop effective new employee training program, we first check whether your new employee training program content should be included.

* Company Overview
Effective training program for new employees should first comprehensive understanding of the staff, understanding of the company, reduce strangeness, increase intimacy and sense of mission. About both the physical and material conditions, such as work environment, work facilities, but also intangible, such as the company's business processes, business philosophy and so on. In general, the company profiles should include the following information:

1. In the workplace and facilities;
2. Corporate history, mission and vision;
3. Enterprise products, services and work processes;
4. Business customers and market competition status;
5. Corporate organizational structure and an important figure.

* Essential job descriptions and job
Detailed description of the new staff positions to the instructions on the relevant provisions of the new employees you need to describe the appropriate work behavior, and make demonstrations, the development schedule, and within the prescribed time for new staff with the working methods and skills employees to accept the new issues raised and provide the necessary guidance. For performance appraisal, promotion in post pay and other regulations also elaborate.

The so-called professional staff is necessary to be acquired by the work of colleagues in the specific contacts, boss management style, the necessary confidentiality requirements, the company some of the "jargon" and so on.

鈥?Legal documents and regulations
Legal documents is the lead contract, the company's identity cards, keys, time cards, and social security provisions for legal and related documents signed.

The new work rules and behavior guidelines for employees, the staff work and personnel management rules and regulations must allow employees to understand, these are usually contained in the internal newsletter or staff handbook. How to make the new employee to become your "business person"? This problem needs the information including the strengthening of team spirit, internalization managers, enhance staff loyalty and belonging business activities such as the information conveyed to the staff.

The following idea is summed up by managers used to enhance their sense of belonging in some ways, as follows:

The staff on the first day of the impressive way:

鈼?hold a conference, prepare coffee or tea. Invitation to each and every employee to come and meet new people.
鈼?br />Help new employees do a good job preparing to see their desk office supplies are available. If necessary, staff prepared a new calendar, and its printed business cards and name cards on the table.

鈼?placed in a prominent position on the staff a welcome banner.
鈼?give new employees a company's souvenirs, such as a company logo printed on the cups, T-shirts, pens or small calculators.
鈼?invite new employees to lunch.
鈼?br />The new staff to prepare a rescue package, which put some unconventional gadgets, which is also a reflection of its culture. For example, new employees work for the customer service, customer Chang Chang angry, then Jiusheng bag can be equipped with "Bundy" brand band-aid Yi prepare employees to be customer "harm" when used to prepare for hearing with earplugs tired of Le other speech use, there are some that read, "Yes, sir" or "Yes, ma'am," the card for use.

鈼?Using the company's "jargon" to write a welcome letter sent to new employees. When they read a letter to him to explain the "jargon" means.
鈼?br />Older employees introduce themselves, please list their company's unique "characteristics" to. For example, some people may talk about an eccentric customers, some may talk about on Friday is the day dressed in civilian clothes, some people will talk about when the annual Christmas dinner, "cups and plates messy" and so on. 11 after the introduction of the new employees also control a lot about the company and employee information.


List of training new employees

In the development of new employee training programs, the need to carefully check the staff know what information should be omitted, which repeat checklist is used in this part. The following checklist to introduce you to three kinds of practical work for your reference, you can create your own their own business situation checklist. Table 2-2 is a checklist for new staff paper bags, table 2-3 is applied, head of the training checklist.

Table 2-2 Checklist for new employees Envelope
鈼?The latest organization chart;
鈼?the company's future organization chart;
鈼?The factory plans;
鈼?related to this industry, the company or their jobs the important concepts and terminology;
鈼?copy of the policy manual;
鈼?union copy of the contract;
鈼?work objectives and a copy of the note;
鈼?Company holiday table;
鈼?Small offer table;
鈼?performance evaluation form, a copy of the date and procedures;
鈼?copies of other forms (such as expropriation compensation and reimbursement of expenses);
鈼?table-job training opportunities;
鈼?sources of information;
鈼?handling emergencies and the detailed steps to prevent accidents;
鈼?important internal publication of the copy of the sample;
鈼?important people and departments, telephone, address;
鈼?copy of the insurance plan.

Table 2-3 head of the training checklist

Company Profile
1. Welcome;
2. The company's business, growth, development trends;
3. Goals, strengths and problems;
4. The company's traditions, customs, norms and standards;
5.'s Special mission and functions;
6. Products and services, the main users;
7. Providing products and services on the way, step;
8. The scope of company activities;
9. Organization, structure, and subsidiary relationship;
10. Organization and command system;
11. The main managers of the situation;
12. The relationship between the various groups, expectations and activities.

Major policy and process description
1. Compensation;
2. Overtime system;
3. Shift;
4. Detention;
5. Discount;
6. Salary advance;
7. The work of reimbursement of expenses;
8. Wage rate and wage range;
9. Holiday pay;
10. Paid way;
11.'s Purchase of the privilege of handling products;
12. Wrong loans to the lending department;
13. Tax method.

Small concessions
1. Insurance;
2. Life insurance;
3. Workers Award;
4. Illness, personal leave;
5. Retirement schemes and preferential treatment;
6. Consultancy services;
7. Medical and dental insurance;
8. Disability insurance;
9. Festival holiday (eg, national, religious holiday, birthday);
10. Re-training opportunities;
11. Cafeteria.







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